In short
MDLIVE Telehealth is a free Android app developed by MDLIVE. This is a good app to use service.
Highlights
Being able to video chat with a Dr It was easy to have dr call in scripts and in a few days feel better
I highly recommend using this service
Convenient and fastest way to see a doctor
This has always been a good app and the customer service is great
Web site and app look great
This is a great service
I usually deal with Dr He is an internal medicine specialist and very helpful
So intuitive and easy to connect with a live provider
No one wants to waste time on hold for customer service
Answering service they use are rude
I've been trying to use the app for two days and nothing works
Very disappointed in the service level I received Friday
App doesn't really do much and wouldn't even show the Dr Service is even worse
App did not save user name as requested
Worst customer service
Customer service was horrible
Kept repeating the same thing as if reading from a script
So frustrating when you want to make an appointment and can't
Description
See a doctor now by video or phone! No appointments needed. Available 24/7. With the MDLIVE app, you can have an online visit with a doctor 24/7 from your home, office or on the go. MDLIVE’s network of Board Certified doctors are available by secure video or phone to diagnose your non-emergency medical conditions, prescribe medication (when appropriate) and send the prescription to the pharmacy of your choice. It’s fast and easy to get started, and visits are completely private and secure. MDLIVE app features: * Create your free MDLIVE account * Check your symptoms * Search for a doctor online * Schedule an online doctor visit * Have an online doctor visit When should you use MDLIVE? * Instead of going to the ER or an urgent care clinic for a non-emergency issue * During or after normal business hours, including nights, weekends and holidays * If your primary care physician is not available * If you don’t feel up to driving to a doctor’s office * If you are traveling and need of medical care Common Conditions We Treat: * Allergies * Asthma * Bronchitis * Cold & Flu * Ear Infection * Fever * Headache * Insect Bites * Joint Aches * Nausea * Rashes * Sinus Infection * Sore Throat * UTI * and more! Who are our doctors? MDLIVE has one of the nation’s largest network of online doctors for telehealth services. On average, our doctors have 15 years of experience practicing medicine and are licensed in the state where the patient is located. Their healthcare specialties include primary care, pediatrics, emergency medicine, family medicine and behavioral health. Our doctors and licensed therapists are committed to providing convenient, quality healthcare and are always ready to take your call. With MDLIVE, you can have an online doctor visit in nearly every state in the US. When you make an appointment to speak to one of our doctors online, you will be seen by a doctor who is licensed in in your state of residence. Can I use it for my children? Yes. MDLIVE has pediatricians on call 24/7/365. Please note, a parent or guardian must be present during any interactions involving minors with our online doctors. Also see our symptom checker to find more information in regards to any current medical condition you may have. How much does it cost? Creating your MDLIVE account is free, you only pay per visit. If MDLIVE is part of your health insurance benefit package, you may not be required to pay at all. * Prescription Policy: Prescriptions are issued only when clinically appropriate for the symptoms described. No controlled substances may be prescribed and the availability of some prescriptions may be restricted by law in some states. For complete terms of use visit www.mdlive.com/pages/terms.html
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