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In short

My TWC® is a free app for Android created by Time Warner Cable. And this is a perfect way to use bill pay.


Time Warner's app is great to keep track of my bill and services

Easy to use Bill Pay

I use the chat contact they are super helpful

No complaints no worries and looking forward to future upgrades

Nice user friendly app

I definitely recommend this app if you're a Time Warner customer

Fast easy pay and Great service

Saves me from having to call if im busy at work

All agents with TWC are friendly and provide good service

Spent 30 minutes just trying to pay the bill

The tech support or chat with customer service never works

It's Time Warner that sucks

It doesn't help when you're trying to get answers

Why would you turn the expiration date

App crashes when I try to load anything

It sucks cause you can't open your statement to see the breakdown

Since it has high battery usage I'm uninstalling

I tried to get support but these guys tried to charge me

Does not work on the Intelligent Home touch screen


Charter Communications, Time Warner Cable and Bright House Networks are now one company, and soon you’ll get to know us by the name Spectrum. This app is for customers in the former Time Warner Cable service area. Use My TWC mobile app to manage your account and services, including review and pay your bill, get detailed billing information, check and troubleshoot equipment, manage your service/technician appointments and access Home Phone voicemail. Billing - View your bill summary and account information, real-time payment history and recent activity, as well as past statements - Pay your bill using a credit card, debit card, checking account or savings account * - Setup recurring payments using AutoPay. Simply go to Billing and enroll in AutoPay today! - Set paperless billing preferences Troubleshooting - Activate your new set-top-box, modem & Digital Adapter - Check equipment status and troubleshoot service issues Services - Check your full list of existing services and equipment - Add or upgrade Time Warner Cable services right from the app Appointments - View/reschedule/cancel your service appointments - Manage your appointment notifications directly in the app when you have a scheduled service appointment! VoiceZone - Receive notifications for new phone voicemails - Listen to and manage your phone voicemail - Use Call Forwarding to forward your phone when you¹re on the go Contact Us - Use Virtual Assistant to get answers about your TWC services. - Schedule a call-back using Talk to TWC. You don¹t need to wait on hold, we¹ll connect you with an agent when you’re available. - Chat lets you text chat with a live representative for help on all your service questions. Other Features - Find TWC WiFi Hotspots near you - Find TWC Stores near you - Access the TWC Channel Guide *Hawaii customers cannot make payments with checking and savings accounts

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