smg360 for Android - BestAppTip

In short

smg360 is a free Android app developed by SMG Reporting. This app is recommended for business leaders.

Highlights

I highly recommend this app to all business leaders

It is a very useful application

Great app to tell me what my customers really think of my business

Quick easy access to scores

Love all the other features

For me very helpful because p it will be a big share on my store

Just wish you could see more detail of the comments

Do not like it at all would rather have the older version back

New app makes it impossible to see quick scores

The FAQ section is extremely vague and is pointless

Can't see the data that would help on a store basis

This new version suck

90 day average doesn't show what's happening today

Web version is terrible

Give us a option to uninstall the update

Not all guest surveys show up or are counted

Every time I try to log in it says log in fail

Description

For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. SMG (Service Management Group) is a global, technology-enabled market research firm that helps multi-unit restaurants, retailers and service providers connect with customers and employees. Using feedback and behavioral data, SMG uncovers insights that help brands make improvements to increase loyalty and drive financial performance. SMG partners with more than 325 brands to collect and evaluate 150 million surveys annually, in 50 languages across 125 countries.

In short

Highlights

Description

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