In short
State Farm Pocket Agent® is a free Android app developed by State Farm Insurance.
Highlights
Great app and great customer service
Love the user friendly app
Keep up the good work
State Farm customer service has been outstanding
Love the new fingerprint access
Great now that we can select a payment date
Love having my current insurance card for all cars on me at all times
Only complaint is when making a payment
Love the fingerprint login option
Love the latest refresh
Requires me to verify state of issue
But having to log in every day makes it not worth it to have
Why are you so bad at handling user authentication
Wasted 30 min looking for odometer feature
Then it goes to a white screen with no feedback
Now I get an unknown error message when trying to log in
ATM locator is a joke
Unknown technical error
Neither my password nor my fingerprint verification works
Worst insurance company I have ever been with
Description
Pocket Agent gives mobile access to State Farm insurance and financial information, and allows customers to manage their policies and accounts anytime, anywhere. Pocket Agent lets you: • Get an Auto*, Homeowners, Renters or Condo Owners Insurance Quote • View insurance policy info • View insurance card** and agent details without logging in • Use widgets to access your agent and insurance card at any time • Use Android Fingerprint to log in easily and securely • Contact your agent or search for one near you • Submit an auto claim • Submit a property claim • View claim status (Fire and Auto) • Purchase, redeem, or exchange most Mutual Fund Accounts • Search for and locate Select Service Repair Facilities*** • Find roadside services and more! Included features for State Farm Bank customers: • View State Farm Bank account balances and transaction history • Use MyTime Deposit to deposit one or more checks to State Farm Bank accounts • Pay your bills with the State Farm Bank Bill Payments feature • Pay your State Farm Bank credit card • Transfer Funds from one eligible State Farm Bank account to another • Make a half payment on renewal bills NOTE: In order to log in and use Pocket Agent to view personal information, make a bank deposit, submit/view a claim, and/or make payments you must: • Be a State Farm customer • Be enrolled and registered on statefarm.com Check out https://www.statefarm.com/customer-care/download-mobile-apps/pocket-agent for Pocket Agent Frequently Asked Questions Security permissions required by Pocket Agent: • GPS and network location – Used to determine your location for Find an Agent, Find a Repair Facility, On the Road, ATM Locator, and Accident Location under Report a Claim • Full Internet Access – Used to connect to State Farm servers to retrieve user information • Write contacts data – Used to add agent, repair facilities, or On The Road businesses to your contacts • Take pictures – Used by MyTime Deposit to capture front and back of checks for deposit • Run at startup – Used to set alarm notifications for expired auto insurance cards (when saved in settings) • Wake Lock – Used to show notifications for expired insurance cards If you are having trouble with the Pocket Agent app, please call our 24/7 toll-free tech support line at (888) 559-1922 *Customers with a State Farm auto policy will not be able to use this feature. Please contact your agent for additional information. **This may not be accepted by law enforcement officials as an insurance ID card in your state. Access your settings within the app to update your preferences to allow Agent details and ID card to be available offline. ***The Find a Repair Facility function on your device will only retrieve Select Service Repair shops. You have the right to select any facility to repair your vehicle. The Select Service program may not be available in all service areas. Some Vehicle damage claims resulting from severe weather, fire, or theft may not qualify for the program. For more information, please contact a State Farm agent or claim associate. State Farm Bank, F.S.B., Bloomington, Illinois, is a Member FDIC and Equal Housing Lender. NMLS ID 139716. The other products offered by affiliate companies of State Farm Bank are not FDIC insured, not a State Farm Bank obligation or guaranteed by State Farm Bank, and subject to investment risk, including possible loss of principal invested. Contact State Farm Bank toll-free at 877-SF4-BANK (877-734-2265). Callers who are hearing or speech impaired should dial 711 or use a preferred Telecommunications Relay Service. Securities Issued by State Farm VP Management Corp. For more information, call 1-800-447-4930. AP2015/10/1705 Investing involves risk, including potential for loss. State Farm VP Management Corp. is a separate entity from those State Farm entities which provide banking and insurance products. Neither State Farm nor its agents provide investment, tax, or legal advice.
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